The Psychology of Human-Computer Interaction

...highly recommended for its success in providing a cognitive model of user behavior which can be clearly translated into practical design tools. Furthermore, the fully comprehensive and easy to follow presentation will appeal to a wide range of audiences for whom the editors intend it.
—Applied Ergonomics

This is a book that is designed not just to be read but to be used -- through discussion, study, and prolonged reflection....[it] successfully explores several ways in which computer science, engineering, and psychology can be integrated into a single theory for human-computer interaction.
—Computing