Basic Evaluation Methods: Analysing Performance, Practice & Procedure (Personal and Professional Development)

Evaluation of staff and procedures is now a regular part of organisational efficiency, yet few people are given any training or guidance in how to set about it. This book provides this guidance, giving a step-by-step guide to designing evaluations. Questions of costs, benefits, types of methods and ethics are all discussed. The book also equips the reader with the skills to assess evaluations provided by outsiders.

Professor Glynis Breakwell is Professor of Psychology and Pro-Vice-Chancellor at Surrey University, UK, and a consultant in industry. She has worked widely in the areas of identity dynamics and social representation development. Her other books include Interviewing, Coping with Threatened Identities, and Coping with Aggressive Behaviour.

Dr Lynne Millward has wide experience in the fields of evaluation, training and assessment centres.