The Emotionally Intelligent Workplace

by Cary Cherniss

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Author: Cary Cherniss

Publisher: Jossey-Bass

Paperback:
ISBN 10: 9781118308790
ISBN 13: 978-1118308790

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

From the Back Cover

What is emotional intelligence? What difference does it really make? And what is the best way to promote it in the workplace? In The Emotionally Intelligent Workplace, two renowned experts on the subject and a stellar group of contributors offer their perspectives on how to measure emotional intelligence, use it as a basis for selection, and improve it at the individual, group, and organizational levels. Cary Cherniss and Daniel Goleman-author of the best-selling book Emotional Intelligence-show HR managers, executives, consultants, and psychologists how to move beyond working with the individual and enhance the performance of the entire organization.

"The Emotionally Intelligent Workplace is an engaging attempt to connect fundamental research on emotions and human performance to day-to-day workplace challenges. This is a volume that should be on the bookshelf of every HR professional."
―Peter Salovey, professor and chairman, Department of Psychology, Yale University; coauthor of Emotional Development and Emotional Intelligence; co-originator of the concept of emotional intelligence

"If you want your organization to be the best that it can be in terms of human and business effectiveness, this is the book to read. But don't just read it; share it with your most thoughtful and respected colleagues! Spread the ideas and evidence to help grow the emotional competencies in your organizational network."
―Douglas T. Hall, professor of organizational behavior and director, Executive Development Roundtable, Boston University School of Management

"Cary Cherniss and Daniel Goleman have made major contributions to improving emotional intelligence in organizations. Read this book to enrich and deepen your knowledge about this important area of research and practice."
―Clayton P. Alderfer, professor and director of Organizational Psychology, Rutgers Graduate School of Applied & Professional Psychology

About the Author

CARY CHERNISS is professor of applied psychology at Rutgers University. Cherniss is a specialist in emotional intelligence, work stress and burnout, management training and development, planned organizational change, and career development.

DANIEL GOLEMAN is the author of the New York Times best-seller Emotional Intelligence and Working with Emotional Intelligence.
Goleman and Cherniss cochair the Consortium for Research on Emotional Intelligence in Organizations at Rutgers.